Question 1

You're new. Why should I trust you with my brand?

Accepted Answer

Because we do not ask you to. Every engagement opens with a paid $299 Pilot — 14 days, real deliverables, no contract. You see the work, then decide. If it is not what you would publish, you keep what we made and walk away. The studio is young, but the operators are not. The team has shipped paid work across video, content, ads, and code for years before this.

Question 2

How do you make work that actually fits my business?

Accepted Answer

We start with a 90-minute onboarding interview that covers your offer, your buyer, your competitors, and the way you already talk about what you do. That becomes a brand brief every writer, editor, and designer on the team references on every deliverable. Below an 8/10 fit against the brief, the work does not ship.

Question 3

What if I don't like the work?

Accepted Answer

Unlimited revisions during the Pilot. Retainers cancel with 14 days notice — no contract, no clawback, no recovery fees. You own every file we make from day one.

Question 4

What is the onboarding interview?

Accepted Answer

A 90-minute recorded session every client does before we touch the work. We cover your business model, your offer, your audience, your competitors, and the way you already talk about what you do. That gets compiled into a brand brief the whole team works from. It is the single reason our work fits your business instead of feeling like generic agency output.

Question 5

Why EchoPulse instead of three separate agencies?

Accepted Answer

Three agencies means three different reads of your brand on your channels, and you stuck in the middle managing the inconsistency. Our editors, writers, designers, and engineers all work off the same brief. One team, one direction, every channel. One invoice instead of five.

Question 6

How fast do you ship?

Accepted Answer

48 hours on individual deliverables — a LinkedIn post, a short-form edit, an ad creative, a property reel. Long-form blogs land in 5 to 7 days. Website builds run 3 to 4 weeks. Need a 24-hour rush? +30%.

Question 7

Do you use AI, or avoid it?

Accepted Answer

We use AI as a research and outline tool, never as the final writer or editor. The last pass is always human, scored against your brand brief. If a draft reads like ChatGPT, we cut it. The bar is work you would happily publish under your own name.

Question 8

Where is your team based?

Accepted Answer

Remote and async, working across North American and European time zones. Most clients are in Canada, the US, the UK, India, and Western Europe. Communication runs through Slack, Notion, and Loom — you get same-day responses inside working hours, and weekly Loom walkthroughs on every batch we ship.

Question 9

What do you need from me to start?

Accepted Answer

Three things: 90 minutes for the onboarding interview, your existing brand assets (logo, colors, photos, anything you have published that you liked), and a 30-minute kickoff to align on goals and audience. After onboarding, plan on 30 to 60 minutes a week reviewing drafts. We handle the rest.

Question 10

Do you work with real estate agents and local businesses?

Accepted Answer

Yes. Real estate agents, brokerages, and short-term-rental operators are a core audience. Local businesses and service operators too. The deliverables shift — listing reels, agent-brand video, geo-targeted ads, local SEO content, booking funnels — but the model is the same. One team handles every channel.

Question 11

Are there long-term contracts?

Accepted Answer

No. Every retainer is month-to-month with 14 days notice to cancel. We open with a $299 Pilot — 14 days, real deliverables across the channels that fit your business, the onboarding interview, and one strategic asset — so you see the work before you commit to anything monthly.

Question 12

Who owns what we produce?

Accepted Answer

You do, fully. On delivery, every file transfers to you — raw project files, design source, master video files, code, ad accounts. No licensing fees, no usage caps, no surprise invoice if you ever stop working with us.

You run the business.We run the content.

You run the business.We run the content.

Simple pricing. Real work upfront.

Pilot

Growth

Full System

Questions answered.